I just received your Thank You card regarding my recent visit. I need to be thanking YOU and your team! Your shop was able to SAVE my family camping trip with an Emergency Toilet Replacement with no advance notice or appointment. THANKS!! The trip would literally not have happened without your help. Rest assured I always recommend Alaska Performance RV to others.
I have been going to see Tim and his crew for a few years now. Every single time I take my travel trailer to them they go out of their way to make sure everything is handled properly. It is very rare to find a business today that can boast excellent customer service like Tim can. I would highly recommend you take your business to Tim. You WILL NOT be disappointed.
I wanted to again thank you for squeezing in my Grand Design into your busy pre-holiday schedule on July 3rd. You were really a lifesaver during our trip. I’m not sure what we would have done if you hadn’t made the time for us prior to your extended holiday time off. My wife and I arrived home in Idaho with no further brake issues on the travel trailer. Whatever your mechanic found and fixed, took care of the problem 4,000 miles ago. That’s a pretty good test of the repair! You have taken great care of the 3 travel trailers that we have owned over the years. My only disappointment is that we now live in Idaho and can’t rely on your great customer service anymore.
Thank you so much for the work on the RV and for bringing it right to the house. He was able to get up driveway on his second try. So crazy because it very long and it's not very steep but it just gets icy. I tried to give the boys a tip but they politely turned it down. I went inside and saw that the RV was vacuumed, which was awesome. I had forgotten about the blind that needed repair, which you made some adjustments on and now it works! I can’t wait to use this cute RV and take my first ever RV adventure. I am so glad a friend recommended you because you literally make paying for repair work a pleasure and that is certainly rare.
Thank you again for the repair work that you and your team completed on our Dutchman Tundra. Eric did a fantastic job in finding and sealing every likely leak. We have since been monitoring the window and have not had any leakage from it. Thank you again for the very professional help and great experience!
Let me thank you and your employees for making our first association with Alaska Performance RV and Marine so positive. Our new Tiffin has been a long time dream of ours. While some corrective repairs are in order, it is nice to know our motor home will receive the professional care and repairs it needs.
Great friendly service! I was ready to head down the Alcan when I discovered some problems with my RV trailer. On short notice, and swamped with other RV maintenance, they squeezed me in and had me on the road in three hours. They informed me of a few other repairs that should be done and worked those in also. The service was great, the price was very reasonable, and they saved me from trouble on the road. Whenever I need RV service in the future, I will use Alaska Performance RV & Marine.
I recommend talking to Tim Anderson at Alaska Performance RV & Marine. He's a great guy, honest and his work is quality. He's done much work on several of my rigs and it's always been a great job.
There aren’t many businesses anymore that really bend over backward for customers, but yours is one of them. Straightforward, efficient, honest, and willing to go the extra mile. I know our ancient 1992 Jamboree doesn’t provide much of a revenue stream for you, but the service you’ve performed goes back quite a ways to the time you reattached the main holding tank when you were still at your old location. We continue to enjoy the aging rig, due in good part to you helping us keep it in good running order.
Your team replaced a front window on our Winnebago Class C, and sealed the roof last spring. We sprang a leak in August but you took the coach in, tested and tested, and found a problem with the Winnebago window. The 90-day warranty from Winnebago had expired, but you took the coach in without hesitation and worked hard to find the problem, as well as covered the cost of "making it right."
I called you, explained that the furnace in our class c coach had stopped working, and that we were traveling with a caravan and would only be in Anchorage for another day. You told me to come in at ten the next morning and your would "see what I can do". My wife and I arrived a bit before ten and what you could "do" was have one of your technicians fix our furnace and get us out and on our way by 11 o'clock. We were amazed and extremely pleased with your service. On top of that your charge was very reasonable. Alaska Performance RV represents everything that is good about RVing. Thanks so much, you made our trip just that much better.
Owner, Tim, is a man of his word, reliable and trustworthy. Workmanship has always been excellent, prices always fair and done is a timely manner. We've been customers since approximately 2002.
Thanks Tim for all the work you and your staff did on our trailer we are very satisfied with the workmanship, The prices were fair and the service was quick, we feel you all went above and beyond to get us back on the road in good shape. The girls in the office were extremely helpful and friendly, not many would take the time to help someone find a motel room that suited their needs, yours did. We are very grateful for all you did.